Citi Anti-Money Laundering Quality Assurance Analyst in Shanghai, China
Primary Location: China,Shanghai,Shanghai
Education: Bachelor's Degree
Job Function: Compliance and Control
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18024712
Acts as an SME on the day to day process for conducting quality review of the operations analysts’ work. Objectively assesses the quality of the investigative analysts’ work for what is going well and what needs to improve and supports coaching efforts.
Prepares QA reviewer reports with observations summary.
Ambassador of best practices and facilitator of knowledge of money laundering processes.
Escalation point for review of complex cases to validate that transaction monitoring alerts were processed in line with quality standards.
Compiles the outcome of reviews and provides feedback on the standardization of alert monitoring processes across the hub.
Ensures that the Quality Assurance process is executed in adherence with global standard policies and procedures, using global standard tools.
Keeps regular interactions with global/regional QA Team in order to exchange the standards on QA Program and keep consistency in QA execution.
Adheres to global standard policies and procedures.
Operates within agreed business SLAs and confidentiality standards
Good knowledge of English and high standard of written and oral communication skills.
Strong analytical skills and attention to detail
Demonstrated initiative and creativity in problem solving
Organized, disciplined and highly responsible
Presentation skills and ability to build strong arguments to justify his/her decisions
Demonstrated ability to work independently, interact effectively, with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers)
Good understanding of Windows applications (Word, Excel, etc.) and Internet & commercial database searches
Education level: Bachelor degree or above
Preferred: Experience in AML or compliance or quality control or audit or fraud and economic crime units within financial institution