Palo Alto Networks Instructional Designer - HQ in Santa Clara, California

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: protecting our way of life in the digital age by preventing successful cyberattacks. It’s not a small goal. It isn’t simple either, but we aren’t in this for the easy answer. As a company with a foundation in challenging the way things are done, we’re looking for innovators with a dedication to best. In return, your career will have a tangible impact – one that's working toward technology that affects every level of society.

Our mission doesn’t happen by treading softly – no, it happens by defining an industry. It means building products that haven't been thought of. It means selling products with a solutions mindset. It means supporting the infrastructure of a company that moves at an incredible speed – intentionally – to stay ahead of the world’s next cyberthreat.

Your Career

We are looking for a world-class Instructional Designer within the Global Enablement Organization who can design and develop learning and practicing experiences. The goal is to facilitate learners in acquiring knowledge, skills, and competencies by creating engaging learning activities and compelling course content that enhances retention and transfer.

As an Instructional Designer, you will work closely with program managers, course developers, and subject matter experts to design and produce self-paced, asynchronous learning experiences. To thrive in this job, you must be strong in instructional design, learning development principles and instructional design tools. You must have the ability to translate technical content into effective learning solutions.

The successful individual in this role has great follow-through, is detail-oriented, energetic, and flexible, while working in a fast-paced environment with multiple deadlines and shifting priorities.

Your Impact

  • Demonstrate advanced knowledge and understanding of instructional methodologies, and industry design standards to design and develop interactive learning for a variety of delivery methods.

  • State instructional end goals and create content that matches them

  • Visualize instructional graphics, the user interface and the finished product

  • Conduct instructional research and analysis on learners and contexts

  • Assess, design, and develop learning solutions that assist business leaders in meeting functional and organizational business objectives.

  • Apply learning design knowledge to produce solutions using insight from the Training Team, Project Managers, subject-matter-experts, and management.

  • Decide on the criteria used to judge learner’s performance developing knowledge and skill assessments, reinforcing learning concepts, through audio, video, simulations, role plays, games etc.

  • Review and test new and revised curriculum offerings from other team members, providing feedback and suggestions for improvement; contributes to new curriculum or program ideas.

  • Create course content that engages the audience, increases retention, transfers skill/knowledge, and drives sustained behavior change.

Your Experience

  • BA/BS/ MA/MS degree in Learning Design, Education or another related field, or equivalent practical experience.

  • 3+ years of instructional design experience and excellent knowledge of learning theories and instructional design models.

  • Proven working experience in instructional design and with instructional technology

  • Ability to demonstrate lesson and curriculum planning skills.

  • Must possess a combination of expert Articulate, Captivate, Camtasia, Adobe CS, iSpring and PowerPoint skills, with demonstrated work samples showing complex eLearning course development.

  • Experience in creating and managing the production workflow of interactive eLearning and video modules with at least one Learning Management System.

  • Competent presentation skills for online or classroom training delivery

  • Excellent interview skills, with ability to cut through the fog to identify the requester's needs and address them.

  • Knowledge of learning format options and tradeoffs.

  • Strong project management and organization skills. Network security project background a big plus.

The Team

The education team inspires cybersecurity professionals around the world. They drive awareness, in-depth understanding, and adoption through our customers. You inspire audiences around the world by training our suite of products to encourage full adoption of our services to protect digital environments. It's a meaningful career path, one that requires constant learning and evolution.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page at and our diversity at website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at

EOE Protected Veterans/Disability.